Terms & Conditions

By accessing or using the uwu.lk website, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.

All products listed on uwu.lk are subject to availability. We reserve the right to limit quantities or discontinue products at any time without prior notice.

By placing an order, you agree to provide accurate and complete information. We reserve the right to cancel or refuse any order at our discretion.

All prices are listed in Sri Lankan Rupees (LKR). Prices are subject to change without notice. Any applicable delivery charges will be shown at checkout.

We accept payments via PayHere (credit/debit cards, online banking, and other supported methods) as well as bank transfers. Orders will be processed after payment confirmation.

All online payments are securely processed through PayHere (Pvt) Ltd, our trusted third-party payment gateway. We do not store or have access to your full card details. For bank transfer payments, please upload your payment receipt during checkout for verification.

By making a payment, you agree to PayHere's terms of service and authorize the charge to your chosen payment method.

We deliver across Sri Lanka only. Delivery times may vary based on your location. Please refer to our Shipping Policy for full details.

You may choose to have your order gift-wrapped at checkout. Gift orders will be handled with extra care to ensure a lovely unboxing experience.

Please refer to our Refund & Return Policy for details on returns, exchanges, and refund procedures.

You are responsible for maintaining the confidentiality of your account information. Any activity under your account is your responsibility.

All content on uwu.lk — including logos, images, text, and designs — is the intellectual property of uwu.lk and may not be used without written permission.

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

uwu.lk shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

If you have questions about these Terms and Conditions, contact us at:

WhatsApp: +94 71 22 888 22

Email: uwu@mysmartneed.com