Privacy Policy

• Personal details such as name, email address, phone number, and shipping address when you place an order.
• Payment-related information (e.g., bank transfer receipts).
• Browsing behavior on our website (e.g., pages visited, items viewed).

• Process and fulfill orders
• Communicate with you about your order or inquiries
• Improve our products, services, and website experience
• Send updates or promotions (only with your consent)

We accept payments through PayHere (credit/debit cards, online banking, and other supported methods) as well as bank transfers. Your card and payment details are securely processed by PayHere (Pvt) Ltd, our trusted third-party payment gateway — we do not store or have access to your full card or bank account details.

Bank transfer payment receipts uploaded during checkout are used solely for order verification purposes.

We do not sell, trade, or rent your personal information. We may share limited data with:

• PayHere (Pvt) Ltd — our payment gateway provider, to securely process your transactions
• Delivery partners to fulfill shipping
• Service providers who help us run the website

We take reasonable steps to protect your personal data using industry-standard security practices. However, no online platform can guarantee 100% security.

We may use cookies to improve your browsing experience. You can manage cookie preferences through your browser settings.

We may send you updates about your order via email or WhatsApp, based on the contact details you provide.

• Request access to the personal data we hold about you
• Ask us to correct or delete your information
• Withdraw consent for promotional communications at any time

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

If you have questions about this policy, contact us at:

WhatsApp: +94 71 22 888 22

Email: uwu@mysmartneed.com